Creating Effective Customer Policies for Disabled People in the Mainstream Private Market

Eskyte, Ieva (2015) Creating Effective Customer Policies for Disabled People in the Mainstream Private Market. PhD thesis, University of Leeds.

Abstract

Metadata

Supervisors: Priestley, Mark and Lawson, Anna
Keywords: Disabled customers; customer rights; accessibility; private market; shopping; EU single market; ICT industry; Habermas' communicative action theory
Awarding institution: University of Leeds
Academic Units: The University of Leeds > Faculty of Education, Social Sciences and Law (Leeds) > School of Sociology and Social Policy (Leeds)
Identification Number/EthosID: uk.bl.ethos.684527
Depositing User: Dr. Ieva Eskyte
Date Deposited: 05 May 2016 09:16
Last Modified: 11 Jul 2021 09:53

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