White Rose University Consortium logo
University of Leeds logo University of Sheffield logo York University logo

Exploring Service Change, Older People's Access and Impact: Does Rurality Matter?

Hamilton, Charlotte (2015) Exploring Service Change, Older People's Access and Impact: Does Rurality Matter? PhD thesis, University of York.

[img] Text
Hamilton, C. (2015) Exploring Service Change, Older People's Access and Impact - does rurality matter.pdf
Available under License Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 UK: England & Wales.

Download (1765Kb)


Previous research has highlighted closures and changes to the provision of ‘everyday’ services in rural areas. Service reconfiguration may disproportionately affect older people, who are overrepresented in the rural population. Research has shown that older people value opportunities for social interaction such local services offer alongside their instrumental value. Published literature has not examined the impact of changes to diverse private and public services both individually and cumulatively. This research is placed in the context of existing social policies pertinent to rural service provision. This thesis adopts a mixed methods approach with a convergent parallel design. The quantitative strand draws on data compiled by the Commission for Rural Communities, a Freedom of Information response from the Post Office and the English Longitudinal Study of Ageing to examine the context of service change in England and older people’s perceptions of access. The qualitative strand uses a case study of a rural village that has experienced change in service provision to explore the impact on older residents. Drawing together the inferences from all data sources, it becomes apparent that there is a wide range of potential impacts (and unintended consequences) of service change. Everyday services are interrelated and can result in cumulative change or closure. Alternative forms of provision, such as mobile services, need more consideration and community consultation before their implementation. Finally, this research highlights the diversity of rural older age in affecting the impact of change; differences in rurality and older age increase the complexity. By using multiple research approaches, data sources and analysis techniques, this thesis can take a holistic approach to examining the service environment. Objective and subjective impacts are considered, from the perspective of older people in the community.

Item Type: Thesis (PhD)
Related URLs:
Keywords: Older people, services, mixed methods, rural
Academic Units: The University of York > Social Policy and Social Work (York)
Identification Number/EthosID: uk.bl.ethos.682328
Depositing User: Miss Charlotte Hamilton
Date Deposited: 01 Apr 2016 16:17
Last Modified: 08 Sep 2016 13:33
URI: http://etheses.whiterose.ac.uk/id/eprint/12284

You do not need to contact us to get a copy of this thesis. Please use the 'Download' link(s) above to get a copy.
You can contact us about this thesis. If you need to make a general enquiry, please see the Contact us page.

Actions (repository staff only: login required)