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Khatib, Fahed Salim (1998) An investigation of airline service quality, passenger satisfaction and loyalty: The Jordanian Airline. PhD thesis, University of Sheffield.
Thorne, Terence Michael (1998) The socialisation of student nurses : the 'peri-entry' approach to the socialisation trajectory; a four-study examination of the pre and post-entry socialisation experiences of new entrants into nurse education. PhD thesis, University of Sheffield.