Digital Identity Authentication for blind and partially sighted people

Online registration and identity authentication has become increasingly important in recent years. Its relevance and importance have been accelerated with the outbreak of the COIVD-19 epidemic. Yet identity authentication and registration technologies are generally developed without taking into consideration the needs of people with disabilities, especially people with visual disabilities. RNIB reports that as of 2017 around 350,000 people are registered blind or partially sighted in the UK with an estimated 1.7 million people living with some form of sight loss in England. Although a substantial body of literature exists for accessibility in general, there is little literature on the accessibility of digital identity authentication. This programme of research investigated ways in which the NHS login digital identity authentication can be made more accessible for blind and partially sighted people. This programme of research also investigated the advantages and disadvantages of two different remote evaluation methods with blind and partially sighted people.