Stress, Emotional Labour and Cabin Crew : Does Emotional Labour Influence the Well-Being and Retention of Cabin Crew?

AI-Serkal, Alia (2006) Stress, Emotional Labour and Cabin Crew : Does Emotional Labour Influence the Well-Being and Retention of Cabin Crew? PhD thesis, University of Leeds.

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Supervisors: Jones, F. and Gardner, P.
Awarding institution: University of Leeds
Academic Units: The University of Leeds > Faculty of Medicine and Health (Leeds) > Institute of Psychological Sciences (Leeds)
Identification Number/EthosID: uk.bl.ethos.485906
Depositing User: Ethos Import
Date Deposited: 29 Mar 2010 09:12
Last Modified: 06 Mar 2014 16:54

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