Evaluating the Determinants of Innovation Outcome in Information Technology Companies in SEE: The Influence of Interorganizational Relationships and Knowledge Transfer

Purpose of this study was development of scales to understand impact of knowledge transfer (KT) and interorganizational relationships (IOR) to innovation outcomes. Organizational behaviours of KT and IOR are recognized as critical drivers to innovation outcomes in organizations. Originality of the study is in developing scales measuring influence of KT and IOR organisational behaviours to innovation outcomes as the first scale of its kind in the academic literature. The study contributes to connecting the theories of process view with outcome view of innovation as identified knowledge gap, including a view of duality nature of positive and negative organizational behaviours influencing innovation outcomes. Methodology of the study is also a novel contribution being the first application of AFA behavioural methodology in the field of innovation research.